Terms of Service

2. Key Definitions

• "Platform" or "RotaSphere": The web application, APIs, database, ticketing infrastructure, and gate scanner software.
• "Attendee" / "Delegate": Any individual who explores events, purchases tickets, or registers for passes on RotaSphere.
• "Organizer" / "Host Club": Chartered Rotaract/Rotary Clubs, committees, or authorized event chairs who publish, manage, and execute events on RotaSphere.
• "Ticket" / "Pass": A digital admission credential, encoded with a cryptographic QR code, granting entrance to a specific event.
• "Payment Service Provider": Reserve Bank of India (RBI) and National Payments Corporation of India (NPCI) authorized UPI clearing networks and banking rails.

3. Intermediary Technology Role

4. Eligibility & Account Responsibility

Users must be at least 18 years old to create an account and purchase passes. Minors attending youth or school-level events must have tickets booked through a parent, legal guardian, or authorized faculty coordinator.

You are responsible for maintaining the confidentiality of your login credentials (via Clerk SSO) and for all actions conducted under your account. You agree to notify us immediately of any unauthorized access at tech.rotaract3192@gmail.com.

5. Organizer Terms & Event Governance

Organizers publishing events on RotaSphere covenant and agree to:

• Provide strictly accurate event descriptions, venue locations, schedules, and ticket pricing.
• Hold all necessary municipal, police, venue, and copyright clearances required for hosting the event.
• Verify submitted UPI UTR payments promptly within 24 to 48 hours.
• Honor all valid digital QR tickets presented at the gate without discrimination.
• Protect attendee registration data in compliance with the DPDP Act 2023, never exporting or sharing delegate lists with external marketing agencies.

6. Ticket Validity & Anti-Duplication Rules

Each confirmed ticket generates a unique, cryptographically signed dynamic QR token:

• A ticket represents a personal revocable license for admission of one (1) delegate to the specified event.
• Each QR pass is single-use. Gate scanners detect and reject duplicate scan attempts instantly.
• Reselling, scalping, or duplicating tickets is strictly prohibited and results in immediate pass invalidation without refund.
• Event staff may require government or Rotaract photo ID at the venue gate to verify the ticket holder's identity.

7. Pricing Transparency & Platform Fees

In accordance with the Consumer Protection (E-Commerce) Rules, 2020, RotaSphere provides complete fee transparency prior to checkout:

• Ticket Price: Base registration fee set by the host organizer.
• Platform / Convenience Fee: Clearly itemized on the booking summary before payment initiation.
• Taxes: Applicable GST / statutory levies are clearly itemized. There are no hidden or unannounced fees.

8. Event Changes, Rescheduling & Cancellations

If an event is cancelled by the host club, attendees are entitled to a full 100% refund of the ticket price as set forth in our Refund Policy.

If an event is postponed or relocated, existing tickets remain valid for the revised date. Attendees unable to attend on the rescheduled date may request a refund within the specified window.

9. Prohibited Activities

Users and organizers are strictly prohibited from:

• Submitting fraudulent, counterfeit, or forged UPI UTR reference numbers.
• Using automated scripts, bots, or scrapers to extract event lists or ticket availability.
• Tampering with, copying, or reverse-engineering QR security tokens.
• Hosting events that promote unlawful acts, hate speech, defamation, or infringement of intellectual property.

10. Disclaimers & Consumer Rights

While RotaSphere strives for continuous uptime and data integrity, services are provided on an "AS IS" basis. Nothing in these Terms excludes, restricts, or limits any statutory consumer rights guaranteed under the Consumer Protection Act, 2019 or the Information Technology Act, 2000 that cannot lawfully be excluded under Indian law.

11. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Republic of India. In the event of any legal dispute arising out of or in connection with the Platform, such disputes shall be subject to the exclusive jurisdiction of the competent courts situated in Bengaluru, Karnataka, India.