Privacy Policy
Effective Date: July 4, 2026·Welcome to RotaSphere, the official event management and ticketing platform for Rotaract District 3192. Your privacy is important to us.
1. Information We Collect
When you use RotaSphere, we may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Rotary or Rotaract club affiliation
- Profile information provided during account creation
- Billing information required for ticket purchases
Event Information
- Events registered for
- Tickets purchased
- Attendance records
- Event preferences and participation history
Payment Information
Payments on RotaSphere are processed securely through third-party payment gateway providers. We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.
The payment provider may collect:
- Transaction ID
- Payment status
- Payment amount
- Payment method used
Technical Information
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited on the platform
- Date and time of access
2. How We Use Your Information
- Create and manage your account.
- Process event registrations and ticket bookings.
- Verify payments and issue confirmations.
- Generate tickets and attendance records.
- Communicate event updates and important announcements.
- Provide customer support.
- Improve the functionality and security of the platform.
- Comply with legal and financial obligations.
3. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Authorized administrators of Rotaract District 3192.
- Event organizers managing specific events.
- Payment gateway providers for transaction processing.
- Service providers assisting in hosting, analytics, or platform operations.
- Government authorities or law enforcement agencies when required by law.
4. Payment Security
All payment transactions are processed through secure, PCI-compliant third-party payment gateways.
RotaSphere does not store:
- Card numbers
- CVV numbers
- UPI PINs
- Net banking passwords
Users are encouraged to verify payment details carefully before completing transactions.
5. Refunds and Cancellations
Refunds and cancellations are governed by the policies of the respective event organizers.
Certain events may have:
- Non-refundable tickets
- Partial refund policies
- Refund deadlines
Users should review event-specific policies before making payments.
6. Data Retention
We retain user information only for as long as necessary to:
- Provide platform services
- Maintain event records
- Comply with financial and legal obligations
- Resolve disputes and prevent fraud
After this period, data may be deleted or anonymized.
7. Cookies and Tracking Technologies
RotaSphere may use cookies and similar technologies to:
- Maintain user sessions
- Remember preferences
- Improve user experience
- Analyze platform performance
Users can disable cookies through browser settings, although some features may not function properly.
8. Data Security
We implement reasonable technical and organizational safeguards to protect your information against:
- Unauthorized access
- Loss or theft
- Alteration
- Disclosure
- Misuse
However, no internet-based system can guarantee absolute security.
9. Children's Privacy
RotaSphere is not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate consent.
10. Third-Party Services
The platform may integrate with third-party services including:
- Payment gateways
- Email delivery services
- Authentication providers
- Analytics services
These services operate under their own privacy policies.
11. Your Rights
Depending on applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Request details regarding how your data is processed
Requests may be submitted using the contact information below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. Updated versions will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact:
RotaSphere Support Team
Rotaract District 3192
Email: tech.rotaract3192@gmail.com
Website: rotaract3192.org
By using RotaSphere, you agree to the collection and use of information as described in this Privacy Policy.